In This Issue

• A Recap of the 25th HCM Conference
• Genesys Speaker's Corner
• Cash Management Service
• Year-end Is Here
• Spotlight on Tax Filing Services
• Genesys HCM Webinar Series
• Calendar of Events

A Message from the Chief Operating Officer, Ruth Ladner

As many of you know, Genesys recently welcomed customers, industry thought leaders, partners, business professionals and staff to its 25th annual Human Capital Management Conference, held once again in historic Boston. The event proved to be a rich opportunity for attendees to share ideas, discuss trends affecting human capital management, and learn from one another's valuable experiences.

The broad educational agenda featured 45 sessions all tied to the overall event theme "Learn, Lead, Succeed," and focused on strategies, best practices, tools and processes to address today's HCM challenges. Pre-conference workshops and sessions covered a comprehensive range of topics and presentations were given by Genesys customers including: Delta Dental; EMI Music North America; Hillsborough County, Clerk of the Circuit Court; Trustmark National Bank; xwave and more. Additionally, the conference provided informative sessions on Genesys solutions, roundtable discussions and presentations from industry thought leaders.

Mary Strommer, Director of Systems Support for the Hillsborough County, Clerk of Circuit Court commented, "I found the Genesys Human Capital Management Conference to be a unique opportunity to connect with a wide variety of Genesys customers, partners and thought leaders to gain a complete understanding of industry challenges and trends, especially for those seeking to learn more about best practice through real customer case studies."

As part of the conference, there was also an exhibit hall where attendees learned about the valuable resources available to improve the effectiveness of their organizations. And an "Ask the Experts" forum provided Genesys clients with access to private, half-hour consulting sessions onsite where they were able to ask business and IT-related questions.

Finally, we were extremely pleased to honor the Government of Newfoundland and Labrador and xwave with the 2005 Excellence Award for their significant achievements in effectively managing human capital operations with the Genesys PeopleComeFirst® solution.

As always, we consistently strive to provide a Genesys experience you can't find at any other Human Capital Management conference and insights you can't gather from any other source. This caliber event would not be possible without the dedication and hard work on the part of our customers, partners, employees, and industry leaders who delivered outstanding sessions illustrating their own human capital management experiences. We again extend our sincere thanks for their contributions.

Ruth Ladner

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Recent Appearances

Ruth Ladner, Chief Operating Officer, Genesys, was a featured speaker in a recent Human Resources Council (HRC) panel on "Creating Leverage: How to Build Powerful Vendor-Client Relationships." Panelists, including Paul Kaminski, Supply Chain Manager at Millipore and Rose Marie Brana Haslinger, Consultant and former VP HR Operations at Boston Scientific, provided best practices and highlighted the importance of involvement from key internal business partners.

Genesys Speaker's Bureau

Do you have an interest in Human Capital Management Issues and Trends?

If yes, we encourage you to join the Genesys Speaker's Bureau. The goal of our speaker's bureau is to promote ongoing education and best practices around Human Capital Management - including outsourcing services and software for human resources (HR) management, payroll, benefit administration and payments, self-service, learning and performance management and more. We are looking for customers and partners who are well versed in these topics and who enjoy and are experienced in public speaking.

As a member of the Genesys Speaker's Bureau you could be invited to speak at national conferences, local venues or be a part of our HCM Webinar Series. All presentations would be educational in nature and present an objective, unbiased discussion of the topic at hand. Your time commitment would be limited and you would only be contacted when a specific need arises matching your experience and skill set. For more information or to become a part of the Genesys Speaker's Bureau team please email us at solutions@genesyshcm.com.

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What Is Genesys Cash Management

The Genesys Cash Management Services (known as GenCash) is a vital and beneficial service offered in conjunction with our current HRO services. It allows our clients to forego manual reconciliation processes and banking issues while providing a secure and confidential solution for these necessary activities. Our GenCash team focuses on accuracy, quality and efficiency of transacting by ensuring a reliable means of funding our client's payroll by working as a go-between with the client and the bank. This advantageous service frees the client to concentrate on essential business functions such as revenue generation and growth of their business.

GenCash is fundamentally a method by which the client can skip the banking process by using both their payroll service bureau, Genesys, as a payroll service and as a banking establishment. Handling the client's payroll direct deposit and checking transactions through the Genesys Cash Management account alleviates the time consuming process of dealing with a bank or reconciling accounts. For example, when a client processes a payroll, the appropriate funds are impounded by Genesys from the client. Checks are drawn on the Genesys Cash Management account. Direct Deposit files are then created by Genesys and sent to the bank for processing. In addition, the GenCash team handles all related transactions such as stop payments, ACH reversals, fraud monitoring, etc. The client never has to deal with the bank directly.

How Does It Work

A Genesys client will initially elect the Cash Management option upon execution of an outsourcing contract. They will establish an agreement with the Cash Management department allowing Genesys access to either direct debit (ACH) their account or to initiate a reverse wire/drawdown request. This authorization is provided to Genesys with a fully executed Debit Authorization form. The process is simple and straightforward. In some cases, it is for payroll only, in others it can consist of payroll, tax filing and/or service fees.

What are the Benefits of the Cash Management Service

Simply stated, all Cash Management clients can expect:

• Through Positive Pay (a widely recognized banking safeguard), a more secure way to reduce the potential of fraudulent checks and exception items.
  
  
• A daily reconciliation of accounts, showing the clients funds incoming or outgoing at any given time.
  
  
• Reduction or elimination of the need for clerical services relating to banking transactions such as stop payments, ACH reversals, etc.
  
  
• Quick, efficient and accurate service.
  
  
• Regular reports of outstanding items, eradicating the escheatment process as all items are handled in a timely manner.

In a nutshell, GenCash takes the burden of check reconciliation, banking and account monitoring from the client so they are free to use their resources in more productive and rewarding ways. No more bundles of checks at the end of the month to sort through. No more interruptions to process a stop payment or a reversal of a direct deposit. No more calling the banks only to be transferred several times before finding someone who can help you. GenCash is here to do it all for you.

**Sign up for GenCash today and let us help you concentrate on your
business objective and take your mind off the banking perspective**

For more details, email solutions@genesysHCM.com.

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Year-end Processing Services

Those not in the payroll function don't realize that year-end starts in October and runs through February. Nor do they realize the resources and cost associated with closing out the year. With a variety of options, Genesys can offload this burden for you and relieve your organization from year-end resource constraints. Say YES to outsourcing year-end. Our services include:

Forms Printing Services

The Year End Services (YES) program provides laser printing and processing of W-2s, 1099s, and other year-end forms for organizations that need help with these time and resource consuming annual tasks. Genesys pledges punctual delivery of correct year-end payroll forms into employees' (and retirees') hands.

With YES, the experts at Genesys will:

• Produce and distribute W-2 and 1099 forms - affordably and on time
  
  
• Laser-print all employees' forms, crisply and clearly, on self-mailers
  
  
• Accept easily formatted output files directly from your payroll system
  
  
• Mail these forms directly to your employees and retirees or, if requested, return the forms to the employer for distribution

The Genesys YES program also offers a range of optional extras, including:

• Hard copies and/or files on tape for any and all taxing authorities: federal IRS/SSA; state; and/or local
  
  
• IRS W-2C (corrected W-2) forms
  
  
• CD-ROM output, for easy storage/retrieval
  
  
• Special mail handling to ensure prompt delivery

All printing is done with laser technology, so all copies are 100% clear and legible - for both your employees/pensioners and government regulators. All output is handled in the high-volume Genesys production facility, with utmost attention to privacy and security over confidential payroll information. Genesys attends to every production detail to ensure printouts are always complete and correct (according to your input), shipped on time, and delivered exactly as requested.

Online Forms Delivery Service

Genesys makes online delivery of tax forms available through employee self-service. W-2s and other tax forms are produced in Adobe Acrobat PDF format, which can then be viewed from any desktop, via a browser. Naturally, all online delivery adheres to the strictest security. Employees who utilize this self-service feature will appreciate the following benefits:

• Confidence of knowing where their W-2 is located; no more lost forms
  
  
• Immediate delivery of W-2s
  
  
• W-2s accessible at the desktop
  
  
• View and print W-2s, W-2Cs, 1099s, etc.
  
  
• Ability to print unlimited copies

Benefits to the organization include:

• Elimination of annual W-2 hassles
  
  
• Elimination of postage, forms, and manual labor expenses
  
  
• Elimination of rework and costs associated with incorrectly addressed forms
  
  
• Reduced/eliminated W-2 related phone support

More Information

Katherine Latulippe, Genesys Executive Administrator of Finance, has been heavily involved with the various year-end services offered by Genesys, either through assisting the sales team or through direct client phone contact. Due to Katherine's knowledge and expertise in the year-end procedure, she is able to walk repeat customers through the ordering process quickly and effortlessly. Repeat customers reap the benefits of her understanding of their business; for example, current orders are compared against orders from previous years—any differences are flagged and brought to the attention of the client. Occasionally a client wants to make a change in their ordering process, but most often the client is grateful Genesys identified a potentially costly and time-consuming error.

For more information on any of the year-end offerings, please contact Katherine Latulippe by telephone (978-685-5400, extension 3146) or email (klatulippe@genesysHCM.com).

Year-end Release Dates

Beginning Friday, December 2nd, and every Friday thereafter as needed, Genesys will issue a release containing tax updates and year-end requirements.

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Payroll tax filing services allow employers to outsource to the qualified and experienced Genesys professionals. Genesys offers this service to both Genesys and non-Genesys clients. If your organization currently files its own payroll taxes, outsourcing your tax filing will streamline your process and improve your overall operational effectiveness.

The service includes everything your organization needs to ensure accurate, secure and reliable tax filing, including:

• Collection and consolidation of data from all client locations
  
  
• Timely and accurate deposit of federal, state, and local payroll taxes
  
  
• Automatic transfer of funds from your organization's account
  
  
• Preparation and filing of monthly, quarterly, and annual returns
  
  
• Handling of payroll tax inquiries from taxing agencies
  
  
• Legislative research to monitor changing tax regulations for local, state and federal jurisdictions
  
  
• Preparation and filing of amended returns

Support Services

The service supports all of the following federal, state, local, and miscellaneous taxes:

Federal:

• Federal Income Tax
• Federal Insurance Contributions (FICA)
• Federal Unemployment Tax (FUTA)
• 943 Taxes

State:

• State Income Tax
• State Unemployment Insurance (SUI)
• State Disability Insurance (SDI)

Local:

• Local Income Tax
• School District Tax
• Occupational Privilege Tax (OPT)

Miscellaneous:

• Special assessment taxes

Outsource your tax filing to Genesys, the payroll experts.

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We invite you to join Genesys for its HCM Webinar Series, which offers educational web-based seminars on a variety of topics throughout the year. Listed below are some of our upcoming seminars. Registration is free at our Webinar Page.

Title:	Performance Management - How To Do It Right
Who:	Mark Hamdan, President and CEO, HRsmart
When:	December 8, 2005 at 2:00p.m., EST
Details:	"A corporation is only as good as the people who work in it." Organizations that strongly emphasize employee performance management enjoy a competitive advantage over their peers, reporting superior worker productivity and revenue generation, while also gaining improvements in employee satisfaction and retention. Attend this webinar and learn how to build a performance management system for maximum impact. About the Presenter: Mark Hamdan, President and CEO, HRsmart Mark Hamdan is an established corporate executive and entrepreneur with a wealth of hands-on experience providing focused leadership, building effective management teams and creating and then developing, profitable infrastructure. Mark co-founded HRsmart in 1994, formulating the original vision and strategic direction for HRsmart and assembling the current management team. In other entrepreneurial efforts, Mark co-founded Directel, a multinational paging company which employed over 500 professionals in Brazil and Argentina. He also co-founded and served as chairman of the board for CNI, an executive recruiting firm, and Careernet, a public career board, both based in Florida. As a corporate executive, Mark headed the national indirect distribution for PageNet, at one time the largest paging company in the world. He also held various senior sales and marketing positions for telecommunications conglomerate GTE (currently Verizon.) He received his BE in computer systems engineering from the American University in Beirut and an MBA from the University of Texas at Austin. For more information, visit www.HRsmart.com. To register, click here.
Title:	Cost Savings with Paperless Processing
Who:	Kathi Gangi, Sales Support Specialist and Paula Oxner, Marketing Consultant
When:	December 15, 2005 at 1:30p.m., EST
Details:	Organizations are seeking ways to run leaner and meaner in order to show a healthy bottom line to stockholders and board members. One way to reduce costs is to embrace paperless processing of selected Payroll and HR-related functions with a web-based HRMS solution. Such a solution can dramatically reduce paper consumption, while at the same time increasing the speed and efficiency of day-to-day processing. Attend this live demonstration from Genesys and see how PeopleComeFirst HRMS® can help you reduce your costs by utilizing paperless processing in the following critical areas: Workflow: Generate Offer or Rejection letters based on skills, licenses, degrees, etc., and deliver via email. Route new hire approvals to management via email. Generate review reminders via email. Payroll Processing and Reporting: Eliminate printing and distribution of paper checks and advices with direct deposit. View Payment History online (up to the most recent 80 payments). View W-2s, 1099-Rs, T4s, etc. Eliminate hardcopy reports with online PDFs. Route PDF reports to all parties via email, for immediate same day/same time distribution. Store PDF reports online for instant retrieval. Export to desired end reporting tool of choice; e.g. Crystal, Excel, Cognos, etc. Employee Self-Service Provides Employees with Online Access to: Update personal and emergency contact information. View dependents. View their 80 most recent paychecks. Revise life event information such as a new child or a change in marital status. View current Summary Plan Descriptions (SPDs). Complete open enrollment forms. View paid time off balances. Access company-related content such as directions to the office, benefits overview, holiday schedule, details about the company, and corporate telephone directory. Read employee handbooks, policies and procedures. View W-2s and other tax forms. Manager Self-Service Enables viewing of all Direct Reports: Compensation Job Information Reviews Reports To register, click here.
Title:	Utilizing Behavioral Assessments to Meet Human Resource Goals
Who:	William Roy, Psichometrics International, LLC
When:	January 19, 2006 at 2:00p.m., EST
Details:	This webinar will demonstrate how using behavioral testing can enable HR executives to meet the four top human resources priorities identified by respondents to the 2005 Genesys HCM Trends Survey. This webinar will show how testing can speed talent acquisition and retention, improve performance management and leadership initiatives and streamline the onboarding process. About the Presenter: William Roy, Psichometrics International, LLC William Roy has been a partner in Psichometrics International for four years and is responsible for the strategic direction of the firm including all business channels, strategic alliances with industry groups, associations, and other institutional clients. He has directed the partnerships that have allowed the firm's assessments to be made available to over 60,000 companies in North America. Bill has particular expertise in explaining and simplifying the use of assessments in all aspects of business. He has 18 years experience working with large corporations in the design and implementation of HR platforms and employee benefit plans. Previously, Bill was EVP Sales for an Atlanta-based HR technology company. Throughout his career he has held several high-level national sales and management positions. He is a graduate of Bates College. For more information, visit www.psichometrics.com. To register, click here.

Our Sincere Thanks...

...To the individuals who recently participated in our Human Capital Management Webinar Series, including:

• Michael Beygelman, Executive Director of the Human Resources Outsourcing Association (HROA), for his presentation on "Leveraging Outsourcing as an HR Strategy"
  
  
• Karen Paterson, Founder, Patersons, for her presentation on "Payroll and HR for the Global Organization"
  
  
• Dorothy Vetrovec, Partner Account Manager, Time America, for her presentation on "What to Consider Before You Buy an HRMS and Workforce Management Solution"

Please check our web site periodically for new additions to the HCM Webinar series.

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Genesys has scheduled speaking engagements and/or exhibits at a variety of industry conferences throughout the year in addition to frequent web seminars. Select the event below for more information or to schedule a meeting with us, contact solutions@genesysHCM.com.

Date	Event	Location
February 8-9, 2006	HRO World West	Westin Century Plaza Hotel Los Angeles, CA Booth #TBD
April 9-12, 2006	HRMStrategies 2006: IHRIM 2006 Conference and Exposition	Hilton Washington Washington, DC Booth #209
April 26 & 27, 2006	HRO World NY	New York Hilton Hotel & Towers New York, NY Booth #TBD
May 21-25, 2006	APA's 24th Annual Congress	Walt Disney World Dolphin Resort Orlando, FL Booth #TBD
October 4-5, 2006	HR Technology Show	Navy Pier Chicago, IL Booth #TBD

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