In This Issue:

• Do You Know Where Your Employees Are Surfing?
• Genesys Ends 2002 with a Strengthened Alliance Program
• Paperless Reporting - New Product
• Version 6.1 Migration Services
• Short Topics
• Current Release
• Press Corner
• Training Schedule
• Upcoming Events

Submitted by Dennis McCabe, Wavecrest Computing, a Genesys partner

Being in HR, you've heard all the horror stories about employees visiting pornography sites while online at work. And you know that such conduct can lead to some really nasty situations. Among these are sexual harassment lawsuits filed by innocent employees who were unwillingly exposed to pornographic images, thus being subjected to a "hostile workplace" environment.

But, as bad as this is, did you know that online gambling in the workplace is rapidly becoming an even more serious problem?

Here are some facts …

From: NY Times Online (July 6, 2001):

"Using the Internet, individuals can now play remarkably realistic casino games—blackjack, roulette, poker and more—from their personal computers. To critics, it is a potential source of massive addiction and loss …"

"Internet gambling is a booming business, that much is clear. Bear Stearns estimated that some 1,400 casino Web sites generated revenue of $1.5 billion last year from online gaming, a figure that will grow to $5 billion by 2003, it estimated."

From: Wall Street Research Net (02/25/2002):

"Online casinos are serious about getting people to try their luck on the Web. According to a new report by Jupiter Media Metrix, Internet gambling outfits increased online advertising 170 percent from December 2000 to December 2001, drawing 13.6 million Web users to their sites in December 2001. According to the report, 33 percent of visitors to gaming sites use the sites while at work. And casinos are now ranked fifth among 138 online industry segments, behind books, investment, consumer credit and travel."

Naturally, gambling of any kind, including online, can lead to serious problems for people that engage in it regularly. Not the least of these difficulties are financial ruin and addiction. While these are personal problems, they can also result in serious difficulties for employers. For example, an employee trying to cure his or her addiction may sue their employer for contributing to their problem by failing to block access to gambling sites!

Employers' problems are compounded even further by workers' visits to sports, finance, travel, music, hotmail and shopping sites—visits that seriously reduce productivity. According to the Gartner Group, nonwork-related surfing costs American businesses $54 billion and 30%-40% in productivity losses every year. And the US Department of Labor estimates that wasted time costs corporations up to $3 million a year for every 1,000 employees.

Addressing and solving these problems without destroying workforce morale is not easy, but it can be done. In growing numbers, many organizations are addressing it head-on in a serious way, utilizing a combination of progressive management approaches, carefully crafted policies, and well-designed Web-use monitoring and filtering tools.

To learn more about this subject, we recommend you visit www.wavecrest.net where you'll find some very informative white papers and other helpful information on this subject. Included are detailed discussions and suggestions related to policy-based Web-use management programs and the software tools that support them.

Wavecrest Computing is a Genesys Business Partner. Wavecrest Computing is an established provider of employee Web-use management software. Their reporting and filtering products help numerous organizations curtail casual surfing—saving labor, legal and bandwidth costs.

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Throughout the past year, Genesys has actively sought and contracted with a variety of partners, offering a range of services that complement the Genesys suite of Payroll, HR, Benefits, and LMS solutions. Below are the partners who joined the Genesys team in 2002; we invite you to visit their Web sites for more information.

• CareerHarmony - CareerHarmony is a global leader in providing enterprise solutions for the assessment of Human Capital. CareerHarmony represents the cutting edge of I/O Psychology and Technology. CareerHarmony's solutions improve the efficiency, effectiveness and quality of an organization's greatest asset, its people.
  
  
• Eedo Knowledgeware Corporation - Eedo is a world leader in web-based knowledge transfer solutions.
  
  
• ITG - The Interpersonal Technology Group is a leader in the development of skills/competency models for corporate clients. ITG also offers best-in-class instructor-led, client-site, soft skills training designed specifically for IT professionals and managers.
  
  
• ProAct Technologies Corporation - ProAct Technologies is a leading provider of applications for employee benefits management. Using ProAct software, critical business processes for managing and delivering health and wealth benefits can be fully automated, resulting in reduced operating costs and increased productivity. ProAct solutions have become an integral part of employee relationship management (ERM) initiatives at leading companies in every industry.
  
  
• Questionmark - Questionmark assessment software enables educators and trainers to write, administer, and report on assessments via PCs, local area networks, the Internet, and intranets.
  
  
• WageWorks - WageWorks is a trusted national provider of employer-sponsored benefits and services, delivering health care spending accounts, dependent care spending accounts, commuter transit and parking programs for employees of corporate and government organizations. Through WageWorks, employees can save up to 40% of out-of-pocket costs for health care, wellness and dependent care, and commuting services by utilizing pre-tax income. WageWorks delivers a complete solution for employers, reducing their involvement in plan administration and lowering costs, while improving plan participation and value for the employees. Customers include Ernst & Young LLP, Nordstrom, Pitney Bowes, State of Illinois and the Smithsonian Institution among many others.
  
  
• Wavecrest Computing - Wavecrest Computing develops, markets and supports Internet usage management software. Its reporting and filtering products are widely used by a variety of organizations that grant Web access to their workers. These organizations—in government as well as business and academia—use Wavecrest products because their business managers, HR professionals and IT personnel are concerned with issues of casual surfing, workforce productivity, bandwidth usage, Internet abuse and legal liability. And they've seen that Wavecrest products are specifically designed to help them manage these issues—without damaging morale. Wavecrest products can be customized to local policy, and they're more accurate and run faster than competitor offerings. They also deliver both summarized and detailed information—information which is easily accessible and immediately actionable—to where it needs to be, namely HR and managers' desktop PCs, not centralized IT departments. The benefits? Increased workforce productivity and lower labor, legal, and bandwidth costs.

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Introducing the Cost-savings of Web-based Reporting
To both NT and Mainframe Software Customers

We could all use a lot less paper in our lives. At no point is this more apparent than when we're faced with printing and distribution of the many payroll- and HR-related reports produced at the end of the payroll run.

What if you could all but eliminate this process? What could you do with the time you save? Have you thought about the cost of the paper and the labor to handle it all? Studies have shown that conversion to an electronic process from a paper-based one can yield cost savings anywhere from 30% to 50%.

And what about the lag time between when the reports are produced and when they finally reach the hands of the individuals that need them?

Consider an alternative. With WEBWorks for Reporting from Genesys, you can realize time savings, labor savings and eliminate paper.

WEBWorks for Reporting

Genesys is pleased to make available the ability to deliver Web-based reporting for non-Web clients. Utilizing a combination of a limited-use WEBWorks license, pre-packaged deferred routines, and industry-standard Adobe Acrobat® document handling—you can deliver all of your Genesys reports to the Web and be able to:

• Read and print only the portion that you need
  
  
• Search on any word or phrase, saving time and resources
  
  
• View the reports from anywhere with the use of an industry-standard browser
  
  
• Take advantage of the power of the Web

NT Customers: Genesys supplies clients who utilize our system on the Windows NT/2000/XP platform with everything needed to install WEBWorks for Reporting—no other software or hardware is required.

Mainframe Customers: In addition to a limited-use license for WEBWorks and the deferred routines needed to support Adobe Acrobat® document handling provided by Genesys, mainframe clients need: An NT/2000/XP server on which to deliver the WEBWorks for Reporting capability A mainframe-based tool to transform data for ultimate transfer and print on NT/2000/XP, e.g., IP PrintWay from IBM® A Windows NT/2000/XP-based tool to control print files transferred over TCP/IP from a host system, e.g., RPM from Brooks Internet Software, Inc.

Outsourcing Customers: Paperless, Web-based reporting is not a new option for Genesys Outsourcing Customers; this is a service that is currently provided to outsourcing customers.

Contact your Genesys Account Representative for more information or a price quotation, or send e-mail to solutions@genesysHCM.com and tell us you want to learn more about the WEBWorks for Reporting.

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With Genesys Professional Services, you get the speed, people and expertise of Genesys. When you work with us, you have a distinct insider advantage—because nobody knows Version 6.1 like the certified professional services experts from Genesys. We will simplify, define and steer you through the migration process. And, you can choose the level of service that meets your organization's unique needs. Choose from:

The Jumpstart Review the value, capabilities and opportunities of Version 6.1 Planning phase—identify tasks, timelines, and dates Develop a project plan tailored to your organization Installation of the 6.1 upgrade File conversion Planning will be conducted through a combination of on-site and off-site effort. The Jumpstart consists of 40 hours of consulting.

The Leapfrog Everything included in the Jumpstart program: Review the value, capabilities and opportunities of Version 6.1 Planning phase—identify tasks, timelines, and dates Develop a project plan tailored to your organization Installation of the 6.1 upgrade File conversion Plus: Training Begin executing the defined project plan Planning will be conducted through a combination of on-site and off-site effort. The number of hours will be determined based upon the unique requirements of your organization.

The High Jump Everything included in both the Leapfrog and Jumpstart programs: Review the value, capabilities and opportunities of Version 6.1 Planning phase—identify tasks, timelines, and dates Develop a project plan tailored to your organization Installation of the 6.1 upgrade File conversion Review and discussion of enhancement opportunities Training Begin executing the defined project plan Plus We will work with you to define our role—fixed-scope or fixed-timeline. You can pick and choose.

Your Genesys team member will assist your staff through a combination of on-site and off-site effort as needed and appropriate. The number of hours will be determined based upon the unique requirements of your organization.

You can reach your business goals by partnering with us on any one of our unique service offerings . . . using our insight and experience.

If interested in any of the Version 6.1 Migration Services, please feel free to contact Donna Pasley, Director, Consulting Services via e-mail (dpasley@genesysHCM.com) or by telephone (978-685-5400, extension 3008). If you like, you may also contact your individual Account Manager for details.

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 Special Thanks to UMMS for Conference 2002 Photos

David Baker, Project Leader at University of Maryland Medical Systems, submitted several photos that were taken at this year's Conference. The pictures range from various views of the Scottsdale Plaza, to inside the Arizona Diamondback's Ball One Ballpark, to Larry Munini with the UMMS team. View pictures here. Thank you, Dave, for sharing your photos with everyone.

 Conference 2003 Dates and Location Announced

Mark your calendars and set your PDA's for the Genesys 23rd Annual HRMS Conference!

Dates:  Sunday, September 28th through Tuesday, September 30th, 2003
Location:  Hyatt at Fisherman's Wharf, 555 North Point Street, San Francisco, CA

More details, and the Conference Registration Form, will be available in early 2003.

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As of December 30, 2002, the latest Genesys release is number 2002-17. This legislative release includes:

• Federal: Dependent Care Reimbursable Amount
• State Withholding: California, Louisiana, Michigan, Washington
• EZTEST

Important Notice The year-end release, number 2002-14, was distributed on December 14, 2002. Prior to installing the year-end release, please note the following requirements: Release 2001-09 (Functional and Technical Change [FTC] release) must be applied before applying the year-end release. All other legislative releases must also be applied before applying the year-end release.

Accessing Release Files and Documentation

Within the Customer Connection site is a list of all releases, as well as a list of the corresponding release documentation.

To view release-related information, follow these steps:

1. Access the Customer Connection site
2. Select the appropriate icon (Software Services, Outsourcing Services, GenExpress Services)
3. Provide a User Name and Password

To access the latest release, or prior releases, select release files.
To view the corresponding documentation, select release documentation.

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Customers in the News

• Implementation of PeopleComeFirst Learning for Enterprise-Wide Learning and Competency Management At Lands' End. New learning and competency management system from Genesys offers centralization of learning management and deployment of e-learning. [Full Story]
  
  

Genesys in the News

• Genesys Announces Partnership with Wavecrest Computing. Alliance helps clients monitor Web access, maximizing workforce productivity. This story was picked up by the Business Wire, HRIM Mall.com, and PR Web.com. [Full Story]
  
  
• Genesys Introduces 10th Player Service. Gives clients as-needed, just-in-time assistance with HRIS functions. This story was carried on the Business Wire. [Full Story]
  
  
• Comprehensive HIPAA e-Learning Available Through PeopleComeFirst Healthcare Learning Advantage. Mandatory training library now totals 170 modules addressing JCAHO, OSHA, HIPAA, and other accreditation and regulatory requirements. This announcement appeared on both the Business Wire and E-Learning Alert. [Full Story]
  
  
• Genesys Announces New Payroll Tax Filing Service. Offering meets growing demand for comprehensive human resources outsourcing services. Coverage of this exciting new services appeared in the American Payroll Association's publication ePayXpress and in the SHRM publication HR Magazine, within the 'What's New' section. [Full Story]

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To receive a complete, up-to-date Training Schedule, call the Training Coordinator at (978) 685-5400 x3027, send an e-mail to classreg@genesysHCM.com, or send a FAX to (520) 833-1169. Be sure to visit the Genesys Customer Connection site to view the Online Training Catalogue, which includes course titles and descriptions. (The Customer Connection site is a secure, customer-only area; a User ID and Password are required.)

Instructor-Led Courses

Below is a list of Instructor-led Courses. All courses are held at the Genesys Corporate Training Center, Methuen, Massachusetts.

Students are urged to register early. Genesys reserves the right to cancel or reschedule classes if required attendance is not met. Genesys Education Services will confirm each offering within 21 days of the scheduled start date.

2003 Training Schedule
January
No classes scheduled
February
Introduction to Genesys	10
Basic Payroll System	11-13
HealthCare HRMS	17-21
March
Technical Seminar: Client/Server Systems	4
Technical Seminar: Mainframe	5
Basic GenTools	10-12
Build WEBWorks Pages	18-19
Writing OnLine Reports	25-26
Writing Deferred Reports	27-28
April
Human Resource System	8
Human Resource Planning System	9
Flexible Benefits	10
Advanced Payroll System	15-16
Benefit Payments System	17-18
ONESource	21-25
May
Advanced GenTools	1-2
Basic Payroll System	6-8
U.S. Tax Processing	9
June
Basic GenTools	3-5
Writing Online Reports	10-11
Writing Deferred Reports	12-13
July
HealthCare HRMS	14-18
Build WEBWorks Pages	22-23
August
Introduction to Genesys	4
Basic Payroll System	5-7
U.S. Tax Processing	11
Human Resource System	12
Human Resource Planning System	13
Flexible Benefits	14
September
Advanced GenTools	23-24
October
Advanced Payroll System	1-2
Basic GenTools	7-9
Technical Seminar: Client/Server	15
Technical Seminar: Mainframe	16
ONESource	20-24
November
Year-end Training	To Be Announced
December
Basic Payroll System	2-4
Writing Online Reports	9-10
Writing Deferred Reports	11-12

For information about on-site classes, call your Account Manager at (978) 685-5400. Please keep in mind that classes can also be set up through your local User Group chapter. Training class enrollment forms can also be faxed to (520) 833-1169 or e-mailed to classreg@genesysHCM.com.

Online Training Courses

You can access the Online Training Courses from within the Customer Connection Site at any time. Logon and take advantage of the following self-service topics:

• Adjustments
• Balancing Your Payroll
• Direct Deposit
• Hire a Person
• New Hire Reporting
• Online Check
• Payment History
• Processing Your Payroll
• Quick Query
• SearchAll
• Time Entry
• Transfers & Taxes

e-Town Meeting Schedule

e-Town Meetings are offered on a variety of Genesys-related topics. Be sure to visit the Customer Connection Site often to review the latest list of topics, dates and times. To sign up for any e-Town Meeting, send e-mail to e-Town@genesysHCM.com. Please include the topic, date, and names of people attending.

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Genesys is pleased to be participating at the following conferences and trade events in 2003. We welcome you to visit us at any of them.

Date	Event	Location
February 24-26	Training 2003 Conference & Expo	Atlanta, GA
April 29-May 3	APA's 21st Annual Congress	Las Vegas, NV
May 18-20	IHRIM's 2003 Spring Conference & Exposition	Las Vegas, NV
June 22-25	SHRM's 55th Annual Conference & Exposition	Orlando, FL
October 8-9	HR Technology's 6th Annual Conference & Expo	Philadelphia, PA

To view additional information about all upcoming events, visit the Genesys Events Page. The event listing provides you with links to the various sponsoring organizations. You are encouraged to visit these sites to learn more about each event.

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