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Genesys Adds Innovative, Internet-Based Self-Service Capabilities to HRMS Outsourcing Solutions

Outsourcing Customers Can Now Provide Employees and Managers with Anywhere, Anytime Access to HRMS Information

METHUEN, MA — March 5, 1998 — Genesys, a leading provider of outsourcing services and best-of-breed Human Resources (HR), Payroll and Benefits software, today announced the integration of WEBServe — its innovative, Internet-based employee and manager self-service solution — with ONESource and FULLSource (a more complete description of these services can be found at the end of this release), its unique HRMS outsourcing solutions.

WEBServe extends the functionality of the Genesys HRMS solution across networks, the Internet and corporate intranets - providing self-service to employees and managers. By integrating WEBServe with its outsourcing solutions, Genesys outsourcing customers can now provide self-service without implementing expensive third party web-enabling software or having to maintain hardware, software or a corporate intranet.

Fully Integrated Solution Enhances Productivity, Reduces Costs

"Today's companies are looking at self-service as more than a 'nice to have' option — but rather a means of putting information directly into the hands of those that need it, improving customer service, reducing costs and allowing corporate staff to focus on more value-added work. Deploying and maintaining self-service solutions in-house, however, can be a lengthy, expensive process. By integrating self-service tools with our already powerful outsourcing packages — and by providing a safe, cost-effective way of companies moving to self-service — Genesys has once again made outsourcing a strategic, feasible option for companies that want the power of in-house HRMS solutions without the maintenance and expense," explained Larry Munini, president, Genesys.

Examples of the kinds of self-service business tasks that can be performed with WEBServe include:

  • Employee Personal Information Maintenance


  • Paid Time Iinquiry


  • Benefits Enrollment


  • Benefits Modeling


  • Employee Status Changes (such as pay increases)


  • Employment Verification

One of the greatest advantages for Genesys outsourcing customers is that Genesys provides both the technology and the service. Costs to customers are based on usage — and, as a company's self-service needs increase or number of users expands, Genesys makes the appropriate adjustments to accommodate changing demands.

Companies interested in Genesys outsourcing solutions can call Genesys at 1-978-685-5400.

About Genesys

Headquartered in Methuen, Massachusetts, Genesys, provides hundreds of major organizations, including many Fortune 1000 firms, with powerful HRMS solutions, including integrated three-tier client/server software and outsourcing with the industry's only full service option. Genesys also specializes in industry-specific HRMS for the health care, higher education and public sector markets.

Genesys ONESource and FULLSource

The Genesys Payroll/HR outsourcing solution, branded ONESource, differs from other offerings on the market in its power and robustness. Built upon the Genesys enterprise HRMS software, ONESource features an on-line integrated Payroll/HR system, intranet-ready self-service tools, a customizable interface, and the ability to process from remote, networked locations with high speed performance. All features of the ONESource service package are included in FULLSource, a unique set of services that also offers customized, value-added staff and expertise for HR, payroll and benefits administration tasks 3/4 tasks such as call center staffing, open enrollment management and day-to-day Payroll and HR administration.

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