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Genesys Announces Integration of Knowledgelinx Content Management Technology with PeopleComeFirst Learning and Competency Management System

Partnership helps companies effectively manage learning content, create interactive courses, and associate learning with corporate competency requirements

METHUEN, Mass. — April 2, 2002 — Genesys, a provider of software and outsourcing services for learning management, human resource (HR) management, payroll, and benefits, announced today an integration partnership with Knowledgelinx, a provider of browser-based knowledge transfer products. Under the agreement, Knowledgelinx's robust authoring and content management system will be integrated with PeopleComeFirst, the new learning and competency management system from Genesys.

The integrated offering creates a complete enterprise knowledge and learning platform, enabling companies to efficiently manage and maintain a wide range of learning and other knowledge resources, create new content, and manage learning activities and competencies from one single system.

Knowledgelinx's Rocket KM gives companies the ability to consolidate knowledge assets throughout the enterprise, perform and manage dynamic updates, and allow subject matter experts to create new interactive learning content without programming expertise. Materials in Word, PowerPoint, or virtually any other electronic format can be included in the Knowledgelinx content database.

PeopleComeFirst, recently adopted by Lands' End and Hillsborough County, incorporates rich functionality and flexibility for competency management, as well as tracking and managing all types of training, including e-learning courseware, corporate libraries, leader-led training, seminars and conferences, and virtual classrooms. Training resources can be directly related to the competency requirements identified for specific jobs or classifications of employees. PeopleComeFirst can also perform detailed cost tracking and cost allocations, as well as highly flexible scheduling and registration procedures.

"One of the great advantages offered through Knowledgelinx is the ability for companies to dynamically update learning content," said Steve Munini, director of advanced technology for Genesys and chief developer for PeopleComeFirst. "For instance, when a company makes a product change, all e-learning courseware and related training materials referencing the impacted product can be revised throughout the enterprise - from a single update. This solves a huge headache for training departments, since most typically have to update each course or document and then republish the updated materials to multiple locations."

"We are excited by the opportunity to deliver an end-to-end, truly integrated learning and content management solution that can improve knowledge transfer across the organization," said John Hudson, president and CEO of Knowledgelinx. "We believe PeopleComeFirst has a vision for learning management that goes beyond what's in practice today. By integrating with PeopleComeFirst, we can help companies realize better value from their knowledge assets and directly impact employee productivity and performance."

About Knowledgelinx

Knowledgelinx, a privately held company, specializes in browser-based products for knowledge management and transfer. Knowledgelinx technology has been recognized for excellence by industry authorities such as Brandon Hall and On-Line Learning Magazine. Knowledgelinx is headquartered in Nashua, NH and has offices in Colorado and Hull, Canada. For more information, visit www.knowledgelinx.net or call 877-905-5560.

About Genesys

PeopleComeFirst, a web-based learning and competency management system, is the newest addition to the Genesys portfolio. Genesys is a privately held company with headquarters in Methuen, Massachusetts, and offices throughout the United States. Founded in 1981, the company offers an extensive solution suite for comprehensive payroll, human resources, benefits, and learning and competency management. All products and services are based on a high-performance, Web-native architecture that enables users to conduct day-to-day business activities - including complex payroll production, data entry, reporting and inquiries - with a standard Web-browser interface.

For the past eight years, hundreds of clients have depended on Genesys for outsourcing and ASP services for confidential, mission-critical business and employee data. Headquarter facilities include a state-of-the-art data center with extensive security, backup, and redundant systems. For more information, visit www.genesysHCM.com or call (800) 580-5450.

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